At Ornalist, we are committed to delivering your custom apparel as quickly and efficiently as possible. Production begins once your artwork and order details have been approved.

Standard production times vary depending on the size and complexity of your order. Estimated production and delivery timeframes will be provided at the time of purchase; however, these are estimates only and are not guaranteed.

Once your order has been dispatched, you will receive a confirmation email with tracking information (where available) so you can monitor your shipment.

Please ensure that all shipping information provided during checkout is accurate. Ornalist is not responsible for delays or additional charges resulting from incorrect or incomplete delivery details.

Delivery times may vary depending on your location, courier services, public holidays, weather conditions, or other circumstances beyond our control.

If you require your order by a specific date, please contact our team before placing your order to discuss available production and shipping options.

If your order has not arrived within the expected timeframe, please contact us, and we will be happy to assist in tracking your shipment.